SORI

Legal Notice

Company, commerce, planned payment, refund, and API credit policy information for AI-MIDI.

Company Information

Korean legal name

주식회사 소리

English legal name

sori. enc Inc.

CEO / Representative

Taegyun Kwon

Business Registration No.

865-86-03510

Mail-order Business Report No.

Not registered

Korean address

대전광역시 유성구 대학로 157, 301호(대전 스타트업파크 D1)

English address

Room 301, Daejeon Startup Park D1, 157 Daehak-ro, Yuseong-gu, Daejeon, Republic of Korea

Email

team@sori-ai.com

Payments And Refunds

Payment processor

Paddle will act as Merchant of Record for paid AI-MIDI purchases and handle checkout, tax compliance, fraud prevention, and chargeback processes.

Seven-day refund eligibility

A full refund is available when requested within 7 calendar days of payment and no successful API conversion or transcription has been completed after that payment.

How to request a refund

Review the Refund Policy or email team@sori-ai.com with your account email and Paddle payment receipt.

After service use

A purchase is non-refundable once an API conversion or transcription has completed successfully after payment. Partial refunds are not offered under AI-MIDI's standard refund policy.

Failed jobs

System-failed jobs and files rejected before processing do not count as use, and any held usage is returned automatically.

Subscription cancellation

Cancel any time to stop the next renewal. Unless a full refund is issued, access continues through the current paid billing period.

Effect of a full refund

Paid access ends immediately, remaining paid API credits or transcription quota are revoked, the account returns to the Free plan where applicable, and future subscription renewals are cancelled.

Exceptions

Duplicate or incorrect charges, Paddle's Buyer Refund Policy, and refund or withdrawal rights required by applicable law are handled separately and take precedence where they provide broader rights.

Credit limits

API credits may only be used for SORI API services and cannot be transferred, resold, exchanged for cash, or used with third-party merchants.